E-file.com pushes a surprising number of people to the “Premium” plan. The Free edition is highly restrictive, as was previously discussed.
The Deluxe tier only supports W-2 income, unemployment income, and a few deductions (including mortgage interest). It also supports the Child Tax Credit but is limited to households with income below $100,000. Filers with higher income, other sources of income, or other deductions or credits to claim must upgrade to premium.
As of this writing, coupon code FED15OFF gets you 15% off the federal filing price on the Deluxe and Premium Plus plans. E-file.com Review 2026
How Does E-file.com Compare?
E-file.com has mid-market pricing, so we’ve compared it to low-cost competitors. Cash App Taxes offers the best overall user experience, but users may prefer FreeTaxUSA because it supports multi-state filing. We don’t anticipate filers ever finding a particular reason to use E-file.com over one of these less expensive alternatives. E-file.com Review 2026
Is It Safe And Secure?
E-file.com uses data encryption and multi-factor authentication to protect user information. This ensures that the site meets the IRS standards.E-file.com has never reported any major data breaches, so it seems likely that the company maintains high data security standards. However, no company can guarantee 100% data security. Users should carefully evaluate any tax software provider before deciding to use it. E-file.com Review 2026
How Do I Contact The E-file.com Support Team?
This is an area where E-file.com falls short. As mentioned previously, unless you upgrade to at least the “Deluxe” edition, you won’t even get access to basic phone and online support. Regardless of your plan, you won’t have the option to reach out to tax pros for advice. E-file.com Review 2026
Despite the lack of support, most customers on Trustpilot report positive experiences, and the company maintains an A+ rating with the Better Business Bureau (BBB). This is likely because e-file.com attracts filers who are comfortable handling their tax returns on their own. But if you’re looking for some hand-holding along the way, e-file.com won’t be the right tax software for you. E-file.com Review 2026
Why Should You Trust Us?
The College Investor team spent years reviewing the top tax filing options, and we have personal experience with most of the tax software tools. I personally have been the lead tax software reviewer since 2022, and have compared most of the major companies on the marketplace.
Our editor-in-chief, Robert Farrington, has been testing tax software tools since 2011 and has tried almost every tax filing product. If you prefer watching over reading, our team created reviews and video walk-throughs of the major tax preparation companies on our YouTube channel. E-file.com Review 2026
We’re tax DIYers and want a good deal, just like you. We work hard to offer informed and honest opinions on every product we test.
How Was This Product Tested?
In our original tests, we used e-File.com to complete a real-life tax return that included W-2 income, self-employment income, rental property income, and investment income. We tried to enter all the data and use every available feature. We then compared the result to all the other products we’ve tested, as well as a tax return prepared by a tax professional.
This year, we went back through and re-checked all the features we originally tested, as well as any new features. We also validated the pricing options. E-file.com Review 2026
Who Is This For And Is It Worth It?
While E-file.com has a decent user interface, the product only works well for filers with relatively straightforward returns. Those with straightforward returns can find lower-cost alternatives that work equally well.
But if you have a somewhat complex return, you’ll probably want to opt for a more robust alternative. For 2026, we recommend that most filers skip e-file.com. Instead, choose the best tax software for your situation. E-file.com Review 2026
E-file.com FAQs
Here are the answers to a few of the most common questions that filers ask about E-file.com:
Can E-file.com help me file my crypto investments?
E-file.com supports crypto trades, but it requires filling out a detailed form for each trade throughout the year. Most traders won’t want to spend the time needed to do this. This year, a better alternative is TurboTax Premier.
Can E-file.com help me with state filing in multiple states?
Yes, E-file.com supports multi-state filing. Users must pay $32.99 per state.
Does E-file.com offer refund advance loans?
No, E-file.com does not offer refund advance loans in 2026. E-file.com Review 2026